Frequently Asked Questions (FAQ)

1. What types of products do you sell?

We offer a curated selection of high-quality, fresh food products – from snacks and pantry items to exclusive gourmet finds. All items are selected for their quality and flavor.

2. How do I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Once your order is confirmed, you’ll receive an email with your order details.

3. When will I receive my order?

Orders are typically delivered within 1–2 business days in Kuwait. Delivery times may vary depending on your location and item availability.

4. Do you deliver outside Kuwait?

Currently, we only deliver within Kuwait. Stay tuned – we may expand delivery areas in the future!

5. Can I return or exchange a product?

Due to the nature of food items, returns are accepted within 24 hours of delivery for unopened, unused items. If you received a damaged or incorrect item, please contact us immediately at info@crisper.com.

6. How do I report a damaged or wrong item?

Please email us at info@crisper.com within 24 hours of delivery, including your order number and clear photos of the item and packaging. We’ll arrange a refund or replacement.

7. Are your products fresh and safe?

Absolutely! We take great care in sourcing, storing, and delivering all items to ensure maximum freshness and safety.

8. How can I contact customer service?

You can reach us anytime at info@crisper.com. Our team will respond within 24 hours.